Privacy Policy & GDPR Notice

Last updated: June 2025

Drugarin Dolmetscherdienst & Consulting (“we”, “us”, or “our”) is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) (EU) 2016/679.

1. Who We Are

Drugarin Dolmetscherdienst & Consulting
Email: info@dolmetscher-drugarin.ch
Phone: +41 76 649 04 11
Address: c/o Blegistrasse 11 A, CH-6340 Baar, Switzerland

2. What Personal Data We Collect

• Name and contact details (email, phone number)
• Language preferences
• Communication content (e.g., WhatsApp or contact form)
• Browser metadata and IP address (analytics & security)

3. Purpose of Data Processing

• To respond to inquiries and service requests
• To manage appointments and interpretation services
• To send invoices and manage payments
• To comply with legal obligations
• To improve website functionality

4. Legal Basis for Processing

• Consent (e.g., when you contact us)
• Contractual necessity (service provision)
• Legal obligations (e.g., tax compliance)
• Legitimate interest (e.g., customer communication)

5. Data Retention

We store your data only as long as necessary to fulfill the above purposes, and up to 10 years where legally required.

6. How We Protect Your Data

• SSL encryption on our website
• Secure email and device access
• No unauthorized third-party access

7. Data Sharing & Transfers

We do not sell or rent your data. We may share it with:

• Hosting or cloud providers based in Switzerland or the EU
• Authorities where legally required

We do not transfer your data outside of the EU/EEA/Switzerland without appropriate safeguards.

8. Your Rights Under GDPR

• Access and correct your personal data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent
• Lodge a complaint with a supervisory authority

To exercise your rights, please email us at: info@dolmetscher-drugarin.ch

9. Cookies and Analytics

We may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

10. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with a new “Last updated” date.